Livin OS

Livin OS

Welcome home.

The villa that greets every guest by name.
And runs itself between stays.

From Rp 2.5M a month for 3 villas.¹

Get the highlights.

One villa.
Four screens.

TV, tablet, phone and team console. Every one of them knows who is staying, and what they need next.

4

screens, one system

The TV, the villa tablet, the guest app and a console for your team.

1

tap for the whole villa

Moments move lights, climate, curtains and music together.

24/7

a concierge that always answers

Knows your house and your area. Hands over to your team when it matters.

EN·ID

on every screen

English and Bahasa Indonesia, for guests and your team.

Five words for
your next review.

Welcomed.Their name on the TV the moment they walk in. The Wi-Fi, one scan away.
Effortless.One touch. Lights, climate, curtains and music move together.
Answered.A concierge that knows your house and your neighbourhood. Awake at 3 a.m.
Curated.The best coffee, spa and surf nearby. Chosen by you. Booked in two taps.
Cared for.Towels, a driver, a technician. Every request reaches your team, with real status.

Welcome them

The biggest screen
says hello.

Android TV and Samsung Smart TVs. Nothing to learn. Just the remote.

First name only.

Never a booking number. Never a surname.

Counts the nights.

Nights left and check-out time, always in view.

Three QR codes.

Wi-Fi, the iPhone app and the Android app.

Write it once.
Every guest feels it.

Pick a photo. Write the welcome with {name}. Every arriving guest gets their own, on the TV within a minute.

TV screen · Villa Umalas
Greeting
Welcome home, {name}!
Message
{nights_left} nights left at {villa} · check-out {checkout_day}, {checkout_time}.
On the TV in < 1 minSave
→
Livin OS
14:22
Villa UmalasWelcome home, Kenji!6 nights left at Villa Umalas · check-out Saturday, 11:00.

Control it

One touch.
The whole villa.

Every room, one grid. Lights, curtains, sound and a climate card with its own ruler.

Villa control on the tablet: lights, curtains, sound and climate

Moments

Morning opens the curtains. Good Night dims every room.

Honest.

Sending… Done. Or: unavailable from the hub. Never a fake “on”.

Home Assistant

Matter, Zigbee and the brands you trust.

Safe limits.

Temperature and brightness within limits you set, enforced on the server.

Moments: Morning, Relax, Evening, Good Night, Away

Ask it

Just ask.
Any hour.

Where can we have dinner for four tonight?
Our pick: The Frangipani Table, a 9-minute walk. Garden restaurant with live music. There’s a Livin offer: dinner for two, Rp 295,000. Shall I book 7 pm?From Livin OS partners
Can we get extra towels too?
✓ Handed to the villa team · Towels & amenities

Knows your house.

Wi-Fi, sauna, check-out. Only from information you approved.

Knows your area.

Dinner for four, tonight. From the places you chose.

Knows when to hand over.

Not sure? Your team steps in. It never makes things up.

Know it

Everything they need.
Before they ask.

Check-out, Wi-Fi, house rules, the numbers that matter and a 360° look around. One screen.

Your stay
2 of 6 nights3 – 9 November
Check-out
11:00Saturday, 9 November
Wi-Fi
Villa UmalasPassword umalas2024
House rules
Quiet at 22:00No shoes inside
Emergency
112Ambulance 118 · BIMC 24h
360° tour
Living pavilionPhoto, video, 360°

Take it

The villa.
In their pocket.

The villa photo and their greeting on top. Glass cards below. Scan the QR. Done. No account. No password.

Discover: 3D map of curated places
Good afternoon, Amelia!How’s your stay going?
Devices5 / 19
Nights left4
Morning
Relax
HomeDiscoverOffersAsk
Services with live status
Partner offers and vouchers

In within seconds.

A 6-letter stay key, or scan the tablet’s QR.

Bali, curated.

A 3D map of the places you chose.

Live services.

Towels, a driver, a chef. With real status.

Easy to pay.

QRIS, VA, card, or charge to the villa at check-out.

Go anywhere

A fair price.
Agreed by both.

The guest orders a ride to the airport from anywhere. The driver names a price, the guest counters, they agree. Then they watch the car arrive.

  • DriverRp 120K
  • GuestRp 95K
  • DriverRp 105K
  • AgreedRp 105K
Guest sees driver quotes
Guest tracks the car live
Driver answers the guest's counter-offer
Driver trip screen

Now or later.

Pick up at the villa, right here, or a pin.

Two counters.

Driver quotes, guest counters. After two, the price is locked.

Live tracking.

Plate, ETA, call and WhatsApp.

Spa & laundry too.

Appointments with slots and capacity, confirmed by the partner.

Earn from it

Hospitality that
pays for itself.

Breakfast. A massage. A private surf lesson. Local partners offer them to your guests, and your commission is tracked on every order.

Rp 330KPartner gross
Rp 49.5KYour commission (15%)
Rp 280.5KPartner net

Demo month for one partner. Commission is set per partner.

QR vouchers

Redeemed in the partner app or right at the till.

Photo, video, 360°

Every piece reviewed by our team before guests see it.

Connected to their POS

Moka, Majoo, Pawoon or custom. Signed webhooks and an API key.

Your own merchants, too.

Partner app: today, redemptions and payouts
Partner app: promos

Livin OS Console

Every villa.
One calm view.

“Good afternoon, Ayu.” Who’s in house, what’s overdue, which hub went quiet and this week’s partner sales. Live.

console.livin-os.com
Console dashboard: villa hubs, in house, requests, partner sales
30s

Always watched

Every hub and screen checked every 30 seconds.

2

Team roles

Admin and ops, signed in with an email code.

1

Bill

Smart home, TV, app, concierge and marketplace. No other vendors.

console.livin-os.com/analytics
Console analytics: commands, partner sales, requests, concierge

Everything.
Already included.

Privacy

Private.
By design.

A villa is a home. Livin OS treats every stay like one.

A key per stay

Every booking gets its own key. Rotate it, and every session signs out.

First name only

No surnames, no booking numbers, no other guests. Partners see a first name only.

Ends at check-out

TV, tablet and phones lock when the stay ends. The next guest starts clean.

Verified partners

Every photo and video is reviewed before a guest sees it.

Your name.
On every screen.

Your villa gets its own name, logo, rooms, Moments and partners, with your own villa photo behind every screen. On the TV, the tablet, the guest app and every email.

Villa Umalas

Villa Ubud

Your villa

SyncHomePro installs

Every switch. Every screen.
Installed.

For villas and private homes, retrofit or new build. We plan, install, test and look after every smart device. Devices are sold outright and yours to keep.

Home AssistantMatterAqaraSONOFFXiaomiUniFiStarlinkReolinkBoseGoogle Home

From walkthrough
to first welcome.

01

Walkthrough

We visit, map every room and listen to how you host.

Free, no obligation
02

Install

Hub, lighting, climate, curtains, audio and network. Installed and tested by our team.

One-time · quoted after survey
03

Make it yours

Rooms, Moments, the TV welcome, your house manual and your partners.

Activation Rp 1.5M per villa
04

Launch & care

Staff training, remote monitoring of every device, and updates.

Monthly · included in your plan

Which Livin OS plan
is right for you?

Smart Home runs the villa. Smart Stay serves the guest.

Smart Home

One touch. The whole villa listens.

Rp 2.5Ma month for 3 villas¹

Get started
  • Lights, AC, curtains, audio
  • Moments
  • Stay keys, locks at check-out
  • 24/7 monitoring & care
  • TV welcome
  • Guest app
  • Services & payments
  • Hub + tabletDevices
Most popular

Smart Stay

The villa that greets guests by name.

Rp 3.9Ma month for 3 villas¹

Get started
  • Lights, AC, curtains, audio
  • Moments
  • Stay keys, locks at check-out
  • 24/7 monitoring & care
  • TV welcome
  • Guest app
  • Services & payments
  • Hub + tablet + TV boxSamsung TVs 2017+ need no box
AI Concierge+Rp 300K / villa / month
Your merchants+Rp 500K / month + 2.5%
Your drivers+Rp 150K / driver / month
Livin OS partnersFree. Your villa earns 3–5%.

Questions?

What if the internet goes down?

Home Assistant runs inside the villa. Switches, lights, AC and automations keep working. Livin OS reconnects on its own.

I already have a smart home.

Installed by SyncHomePro? We switch on Livin OS without rewiring. Home Assistant from someone else? We check it first, then take over the care.

Who owns the devices?

You do. Devices are sold outright. The monthly plan covers the software and the care.

Do guests have to download an app?

No. The tablet and TV are enough. The guest app is optional: a stay key or one QR scan, no account.

Does it work for hotels?

Yes. One fee per property, then per room, from Rp 150K per room a month, connected to your PMS and till.

How long is the contract?

Billed monthly, 12-month minimum. Choose 2 years and activation is free.

Make your villa
effortless.

Book a walkthrough. We’ll bring Livin OS to your own TV and tablet.